NCDOT Launches Annual Customer Survey

The N.C. Department of Transportation has opened the department’s second annual customer survey.

All citizen feedback will be collected online. Citizens wishing to participate can visit The survey takes 15 minutes to complete and the survey link is mobile friendly.

The N.C. General Assembly requires the survey to gauge how the transportation department is providing great customer service. Participation can help NCDOT identify ways to make North Carolina transportation services safer, more efficient and customer focused.

The online survey will close December 31. The results will be available to the public on in 2017.